Terms and conditions
Welcome to [TROVILA]. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or purchasing from [TROVILA], you agree to be bound by these Terms.
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1. Account Terms
- You must be at least 18 years old or accessing the platform under the supervision of a legal guardian.
- You are responsible for maintaining the confidentiality of your account and password.
- You agree to provide accurate, current, and complete information during registration and checkout.
- We reserve the right to suspend or terminate accounts that violate these Terms or contain false information.
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2. Pricing and Payment
- All prices listed on [TROVILA] are in Indian Rupees (INR) unless stated otherwise.
- Prices are subject to change without prior notice.
- We accept payments through secure third-party payment gateways.
- You agree to provide valid payment details and authorize us to charge the full amount for your purchase.
- In case of payment failure, the order will not be processed.
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3. Product Descriptions
- We strive to ensure that all product descriptions, images, and details are accurate.
- However, we do not guarantee that all information is error-free, complete, or current.
- Minor variations in color, size, or appearance may occur due to screen differences or manufacturing changes.
- We reserve the right to correct errors and update product information at any time.
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4. Order Acceptance
- Placing an order does not guarantee acceptance.
- We reserve the right to cancel or refuse any order due to:
- Product unavailability
- Errors in pricing or description
- Suspected fraudulent activity
- If your order is canceled after payment, a full refund will be issued.
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5. Shipping and Delivery
- We aim to process and ship orders within the estimated timeframe mentioned on our website.
- Delivery timelines may vary based on location and external factors.
- [TROVILA] is not responsible for delays caused by courier services or unforeseen circumstances.
- Risk of loss and ownership of products pass to you upon delivery.
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6. Returns and Refunds
- We accept returns subject to our Return Policy.
- Products must be unused, in original packaging, and returned within the specified return period.
- Refunds will be processed to the original payment method within a reasonable timeframe.
- Certain items (e.g., personal care, customized products) may not be eligible for return.
- For return requests, contact us at [trovilastore@gmail.com].
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7. Prohibited Uses
You agree not to use the website for:
- Any unlawful or fraudulent activities
- Violating any applicable Indian laws or regulations
- Transmitting harmful code, viruses, or malware
- Attempting to gain unauthorized access to our systems
- Misusing content, trademarks, or intellectual property of [TROVILA]
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8. Limitation of Liability
- [TROVILA] shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services.
- Our total liability shall not exceed the amount paid by you for the product in question.
- We do not guarantee uninterrupted or error-free service.
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9. Intellectual Property
- All content on this website, including logos, text, images, and designs, is the property of [TROVILA].
- Unauthorized use, reproduction, or distribution is strictly prohibited.
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10. Governing Law
- These Terms shall be governed and interpreted in accordance with the laws of India.
- Any disputes shall be subject to the exclusive jurisdiction of the courts located in India.
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11. Changes to Terms
- We reserve the right to update or modify these Terms at any time.
- Changes will be effective immediately upon posting on the website.
- Continued use of the website constitutes acceptance of the updated Terms.
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12. Contact Information
If you have any questions about these Terms, please contact us at:
Email: [trovilastore@gmail.com]
Brand Name: [TROVILA]
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By using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service.